Terms of Service
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Scope Save, Inc., a Delaware C-Corporation doing business as Scope ("Company," "we," "us," or "our"), concerning your access to and use of the Scope mobile application and related services (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
IMPORTANT: Scope is not a bank. We are a technology company that provides a prepaid savings service. Banking services, including the custody of user funds, are provided by our FDIC-insured sponsor bank partner(s). Funds held through Scope are prepaid balances, not deposit accounts.
2. Eligibility
You must be at least 18 years of age and a resident of the United States to use the Services. By registering, you represent and warrant that you meet these requirements, have the legal capacity to enter into these Terms, and that all registration information you provide is accurate and complete.
We reserve the right to verify your identity and eligibility in compliance with applicable Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements. Failure to complete identity verification may result in restricted access to or termination of your account.
3. Description of Services
3.1 How Scope Works
Scope is a goal-based prepaid savings platform. Users set savings goals for specific purchases and Scope facilitates automated daily micro-savings through ACH debits from the user's linked external bank account. Funds are held in a pooled For Benefit Of (FBO) account at our FDIC-insured sponsor bank partner. Scope maintains a Firestore-based double-entry ledger that tracks each user's individual balance and per-goal allocations.
When a savings goal is complete, the user may purchase the item through Scope's in-app affiliate webview or transfer the funds back to their linked bank account.
3.2 What Scope Is Not
Scope does not provide banking services, investment advice, lending, or insurance. Funds held through Scope are prepaid balances, not deposit accounts. Users do not earn interest on funds held through Scope. Scope is not a money services business (MSB) and operates under the FBO exemption model with its sponsor bank partner.
4. Account Registration and Security
To use the Services, you must create an account and link an external bank account via Plaid. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at customersupport@scopesave.com if you suspect unauthorized access.
We reserve the right to suspend or terminate accounts that we reasonably believe are engaged in fraudulent, unauthorized, or suspicious activity.
5. ACH Authorization and Payment Terms
5.1 ACH Debit Authorization
By linking your bank account and setting a savings goal, you authorize Scope (and our banking partner and ACH processing partners) to initiate recurring ACH debit entries from your linked bank account in the amounts and frequency you specify. Daily micro-payments are batched and processed as weekly ACH debits.
You may modify or cancel your ACH authorization at any time through the app by adjusting your savings goals or unlinking your bank account. Cancellation of authorization will take effect within 1–3 business days.
5.2 ACH Returns and Payment Failures
If an ACH debit is returned by your bank (for reasons including but not limited to insufficient funds, account closed, authorization revoked, or account frozen), the following will occur:
- Your automated savings will be paused immediately.
- You will be notified of the return and required to take corrective action (such as re-linking your account or confirming authorization) before savings resume.
- Your trust tier may be demoted, which may limit your access to pending (in-transit) funds.
- Repeated ACH returns may result in account suspension or termination.
We handle all standard NACHA return codes (including R01, R02, R03, R05, R07, R09, R10, R29) with specific business logic designed to protect both users and the platform.
6. Trust Tiers and Pending Fund Access
Scope uses a behavior-based trust tier system to manage risk and govern access to pending (in-transit) funds:
- New Accounts (Days 1–3): Zero access to pending balances. Only settled (cleared) funds are available.
- Established Accounts: Gradually increasing access to pending funds based on account history, ACH return rate, and behavior patterns.
- Demotion Triggers: ACH returns, suspicious activity, or ad-hoc deposits exceeding 120% of the user's established daily average will flag the transaction as untrusted and may trigger tier demotion.
Trust tier status is determined solely by Scope based on objective behavioral criteria. We reserve the right to modify the trust tier system at any time.
7. Withdrawals and Transfers
You may withdraw funds from your Scope account at any time, subject to the following:
- Standard ACH Transfer: Free. Funds are typically delivered within 1–3 business days.
- Instant Transfer: A fee of 1.5% of the transfer amount applies, capped at a maximum fee of $15.00 per transaction. Funds are typically delivered within minutes, though availability depends on your bank.
Withdrawals are processed to the same bank account from which funds were originally debited, unless you have updated your linked account.
8. Affiliate Purchases and FTC Disclosure
When you make a purchase through Scope's in-app affiliate webview, Scope may earn a commission from the retailer or affiliate network. This commission is earned by Scope and does not affect the price you pay for the product.
FTC Disclosure: Scope receives affiliate commissions on qualifying purchases made through the app. Product recommendations may be influenced by affiliate relationships. We are committed to transparency and will clearly disclose affiliate relationships where applicable, in compliance with FTC guidelines (16 CFR Part 255).
9. Fees
Scope does not charge monthly fees, account minimums, or fees for standard ACH withdrawals. The following fees apply:
- Instant Transfer Fee: 1.5% of the transfer amount, capped at $15.00 per transaction.
We reserve the right to introduce new fees or modify existing fees with at least 30 days' prior notice to you. Continued use of the Services after the effective date of any fee change constitutes acceptance.
10. Electronic Communications
By using the Services, you consent to receive electronic communications from us, including account statements, transaction confirmations, regulatory disclosures, and policy updates. See our Consent to Electronic Disclosures for full details.
11. Intellectual Property
All content, trademarks, software, and other intellectual property associated with the Services are owned by or licensed to Scope Save, Inc. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for personal, non-commercial purposes in accordance with these Terms.
12. Prohibited Activities
You agree not to use the Services for any illegal purpose, including but not limited to money laundering, terrorist financing, or fraud. Additionally, you shall not provide false or misleading information during registration or verification, create multiple accounts to circumvent restrictions, use automated systems or bots to interact with the Services, attempt to manipulate the savings, withdrawal, or trust tier systems, share login credentials, or interfere with the security or operation of the Services.
13. Dispute Resolution and Error Resolution
13.1 Error Resolution (Regulation E)
If you believe there is an error or unauthorized transaction on your account, please refer to our Electronic Fund Transfer Disclosures (Regulation E) document for detailed error resolution procedures, including timeframes and your rights under federal law. You may report errors by contacting us at customersupport@scopesave.com or (214) 215-0246.
13.2 Informal Resolution
Before initiating formal dispute resolution, you agree to contact us and attempt to resolve any dispute informally for at least thirty (30) days.
13.3 Binding Arbitration
If informal resolution is unsuccessful, any dispute shall be resolved by binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA). The arbitration will take place in Dallas County, Texas, or another mutually agreed location. YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL.
13.4 Class Action Waiver
All disputes must be brought in an individual capacity. You agree to waive any right to participate in a class action, class-wide arbitration, or representative proceeding.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCOPE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF FEES PAID BY YOU TO SCOPE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
This limitation does not apply to liability that cannot be excluded or limited under applicable law, including liability under Regulation E for unauthorized electronic fund transfers.
15. Indemnification
You agree to indemnify, defend, and hold harmless Scope, its officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Services, violation of these Terms, or violation of any third-party rights.
16. Account Termination
We may suspend or terminate your account at any time for violation of these Terms, suspected fraud or illegal activity, repeated ACH returns, failure to complete identity verification, or inactivity, with reasonable notice where practicable. Upon termination, any remaining balance in your account will be returned to your linked bank account via standard ACH transfer, less any outstanding fees or obligations.
17. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For disputes not subject to arbitration, the exclusive jurisdiction shall be the state and federal courts in Delaware.
18. Regulatory Compliance
Scope and its banking partner(s) comply with applicable financial regulations, including the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) requirements, Know Your Customer (KYC) requirements, the Electronic Fund Transfer Act (EFTA) and Regulation E, the Gramm-Leach-Bliley Act (GLBA), applicable state money transmission laws, NACHA Operating Rules for ACH transactions, and OFAC sanctions screening.
19. Modifications to Terms
We may update these Terms from time to time. We will provide at least 30 days' notice of material changes via the app or email. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
20. Contact Us
If you have questions about these Terms, please contact us:
Email: customersupport@scopesave.com
Mail: Scope Save, Inc., 5007 Stanford Ave, Dallas, TX 75209
Phone: (214) 215-0246